Ah, I'm sorry to hear that. It may be that you're too far from any of the recycling companies for them to be willing to do pickups. At least two of them are in the West Midlands (we had to switch companies after the first one proved too unreliable) and I think one is somewhere south of London.

But thank you for responding to my ranting so graciously! And this conversation has reminded me I really should write a post for this comm with some tips on how to maximise the value of your donations to the charities you donate to. :-)